These terms govern your use of capitalchauffeurs.uk and any quote or booking you request through the site. By using the website or booking a service you agree to them.
Website use
Content on this website is provided for information only. We do our best to keep it accurate and up to date, but we do not warrant that it is free from errors. The website is provided "as is".
Quotes and bookings
No prices are displayed on this website — every journey is quoted individually. A quote is only binding once we confirm it in writing by email. A booking is confirmed when you receive a written confirmation from us. Any information you provide (times, addresses, flight numbers, passenger count, luggage, requirements such as child seats or pets) must be accurate.
Cancellations and changes
If you need to change or cancel a confirmed booking, please contact us as soon as possible. Cancellation terms for any specific booking are set out in your written confirmation.
Our services
We operate as a licensed Private Hire Operator. All journeys are provided by licensed chauffeurs in insured vehicles. We reserve the right to refuse or terminate a booking where passenger behaviour, safety or legality is at risk.
Liability
To the extent permitted by law, our liability for any loss arising from your use of this website or from a booking is limited to the amount you have paid for the specific service in question. Nothing in these terms limits liability that cannot be limited by law (including death or personal injury caused by negligence).
Intellectual property
All content on this website — text, images, branding and design — is owned by Capital Chauffeurs or its licensors and may not be reproduced without permission.
Complaints
We take complaints seriously. Please write to info@capitalchauffeurs.uk and we will respond as soon as we can.
Law
These terms are governed by the laws of England and Wales, and any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales.