This policy explains how Capital Chauffeurs ("we", "us") handles personal data you provide when you use capitalchauffeurs.uk. It reflects our current practices under the UK GDPR and the Data Protection Act 2018.
Who we are
Capital Chauffeurs is a licensed Private Hire Operator based in London. Company registration details are shown in the footer of every page.
What we collect and why
- Contact and quote form. When you request a quote or contact us via the form on this website we collect the details you enter: name, phone number, email, service, date, pickup, destination, passengers and any message. We use this only to reply to your enquiry and arrange your journey.
- Email correspondence. If you email us directly we retain the correspondence to answer you and, where applicable, to fulfil the booking.
- Cookies and analytics. We use essential cookies to run the website. If you accept analytics cookies via the banner, we may collect aggregated, non-identifying information about how the site is used. Non-essential cookies are blocked until you consent, and you can change your choice at any time via "Cookie settings" in the footer.
Legal basis
We rely on your consent for non-essential cookies, our contractual obligation to arrange the journey you have requested, and our legitimate interest in maintaining a secure website.
Where your data is processed
The website is hosted on Lovable's platform and uses Supabase for data storage. Contact form submissions are stored in a database only we can access. We do not sell or share your data with third parties for marketing.
How long we keep it
We retain enquiry data only for as long as needed to answer your enquiry and, where applicable, to arrange and record the booking, then delete it. If you would like us to remove your data sooner, contact us.
Your rights
You have the right to access, correct, or ask us to delete your personal data, to object to or restrict processing, and to complain to the Information Commissioner's Office (ICO). To exercise any of these rights, email info@capitalchauffeurs.uk.
Contact for data requests
Please write to info@capitalchauffeurs.uk for any question about this policy or a data request.